Palliative Care in Essex

Comfort. Dignity. Reassurance. Support at home for people living with serious illness—plus calm guidance for families, every step of the way.

Personalised care and support provided at home

Palliative care is about comfort, quality of life, and emotional support for people living with serious or long-term illness. It’s not only for the final days—palliative care can be helpful at any stage of an illness, alongside other treatment and support.

At Firmly Care, we provide palliative care across Essex, supporting both clients and families with calm, respectful care that prioritises dignity, choice, reassurance and wellbeing.

We provide:

  • Person-centred care shaped around your wishes, beliefs and routines.

  • Comfort-focused support with pain/symptom reassurance and rapid response as needs change.

  • Family-inclusive planning and support.

What Is Palliative Care?

Palliative care focuses on relieving symptoms, reducing stress and anxiety, and supporting physical, emotional and (where important to you) spiritual wellbeing so each day feels as comfortable and meaningful as possible.

When someone is approaching the end of life, CQC highlights the importance of ensuring people are supported to experience a comfortable and dignified approach, with pain and symptoms assessed and managed effectively, and with access to specialist palliative care support where needed.

Palliative care and support provided at home

What Our Palliative Care Can Include

Comfort & symptom-focused support

We support comfort day-to-day and work alongside relevant healthcare professionals to help you feel reassured about symptom relief.

Personal care with sensitivity

Respectful support with washing, dressing, toileting and continence care—protecting dignity and privacy.

Emotional support & companionship

A calm presence, conversation, reassurance, and support for anxiety tailored to what helps you feel most at ease.

Support for families

Guidance and respite for family carers, plus clear communication so loved ones feel informed and supported.

Practical Support We Can Help With

Every plan is personalised. Depending on needs, we can support with:

  • Personal care routines delivered with respect and sensitivity.
  • Medication support and monitoring as agreed in the care plan.
  • Meal preparation, hydration encouragement and gentle daily routines.
  • Mobility support, safe movement around the home, and comfort positioning (where appropriate).
  • Companionship, reassurance and emotional wellbeing support.
  • Liaison with family and (with consent) relevant professionals, to keep care coordinated.
  • Rapid response as needs change, including support to access equipment/medicines through the appropriate routes (where required).

Working To CQC-aligned Principles

We shape our approach around what regulators consider good end of life care and person-centred practice, including:

  • Recording and respecting preferences (including cultural/spiritual needs) and keeping plans under review.
  • Involving the person and those important to them in planning and decisions.
  • Reassurance that pain and symptoms are assessed/managed effectively, with access to specialist support when needed.

Coordinated care and partnership working as needs change.

Who Palliative Care Is For

Palliative care at home may be suitable if you or a loved one

Healthcare Assistant provides personalised care at home
  • Are living with a serious or chronic illness and want comfort-focused support at home.
  • Want reassurance with symptoms, routines and emotional wellbeing
  • Need extra help with personal care, daily living and maintaining dignity
  • Have family who need support, guidance, or respite alongside ongoing care

(If you’re approaching end of life, we can also support planning and comfort at home in line with your wishes.)

How It Works

A gentle conversation

Call or WhatsApp us. We will arrange a free visit andl listen carefully and understand what matters most: comfort, routine, faith/culture, family involvement, and day-to-day needs.

Assessment & personalised plan

We complete an assessment and build a care plan that reflects physical, emotional and social needs, and respects your preferences and choices.

Care begins, with ongoing reviews

Care starts at agreed times, with regular check-ins and quick adjustments if needs change.

Practical Support We Can Help With

With your consent, we work closely with your wider care team—such as GPs, district nurses and specialist nurses—to help keep support joined up and consistent.

Essex Coverage

We provide palliative care across Essex, including:
Braintree, Chelmsford, Colchester, Basildon, Southend-on-Sea, Brentwood, Harlow, Thurrock, Maldon, Rochford, Castle Point, Tendring, Uttlesford and surrounding areas.

Not sure if we cover your area? Call us and we’ll confirm.

Call: 0330 133 7703
Elderly Care at home

FAQ

Is palliative care only for the final days of life?

No. Palliative care can support comfort and wellbeing at any stage of serious illness, and it can also include end-of-life care when someone is approaching the final phase.

Yes, if you want them involved. CQC highlights involving people and those important to them in planning and decisions.

We support comfort day-to-day and work with relevant professionals so pain and symptoms can be assessed and managed effectively, with access to specialist palliative support where needed.

Yes, palliative needs can change rapidly. We keep care plans under review and respond quickly to changes in comfort and support needs.

Yes, palliative support can include guidance and respite for families, helping them rest and recharge.

For urgent medical help call 999. For non-emergency medical advice call 111, or contact your GP/clinical team as advised.

Request a call back

Tell us what support you need and we’ll call you back during opening hours.

If you need urgent medical help, call 999. For non-emergency medical advice, call 111.

Need palliative care support in Essex?

We’ll support comfort, dignity and peace at home—while keeping families informed and reassured.